![]() The COVID-19 situation has provoked a workplace environment change and has triggered digitalization in Norwegian organizations by forcing most employees to work remotely and use current or new digital communication tools to meet their communication needs. Affected by these measures, many Norwegian organizations decided to start remote working and reduce people’s face-to-face activities as much as possible. Norway was one country that adopted sectoral measures, and the government directed employers and employees to work from home. As a result, different countries worldwide have enacted various rules since the beginning of the pandemic to prevent the transmission of this infectious disease and its devastating consequences. The rapid spread of COVID-19 within a short time affected various aspects of human life and caused a new crisis in the world, convincing people of its long-term effects on people’s physical health, mental health, and well-being. The most recent pandemic, which emerged in December 2019, was the outbreak of coronavirus disease (COVID-19) that infected millions of people worldwide in early 2020. By doing so, we contribute to the existing literature by demonstrating how remote working with the use of newly implemented technologies can be related to employees’ well-being during a pandemic.ĭuring earlier centuries, different pandemics have hit several countries worldwide and had health, social, cultural, and economic consequences for societies. Building on the technology acceptance model (TAM) and job demands-resources (JD-R) theory, this study provides insights into the effects of job-related and technology-related factors on remote workers’ well-being. ![]() Furthermore, the analysis showed that technology acceptance partially mediates the relationship between job characteristics and work engagement, and fully mediates the relationship between technology-related perceptions and work engagement. It also showed that perceived usefulness, perceived ease of use, and mental load were significantly related to technology acceptance. The structural model estimation showed that mental load, perceived team support, and technology acceptance were significantly related to work engagement. Data were collected through a sample of 610 academic employees from three Norwegian universities after COVID-19 restrictions were implemented. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived usefulness, and technology acceptance, impact employees’ work engagement as a dimension of work well-being. Employees’ work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic.
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