![]() From Facebook to significant customer service channels, AT&T strives to provide our customers with easy ways to have their questions addressed. This is not the way we want to treat customers. We’re working with him today to address his questions and concerns. Update: A rep for AT&T sent us the following comment this afternoon: Given some of the outraged comments and calls to action we’ve been seeing on messageboards in the wake of this, they may need to start by getting Randall Stephenson a new email address. We’re curious as to how AT&T will respond to this. There’s some dollop of sarcasm and dissatisfaction to it, but it’s certainly nothing threatening or crazy: For the most part, it expresses a frustration and sense of betrayal that many AT&T customers felt when the changes were announced yesterday. This is simply a soon-to-be former customer feedback. Please don’t have one of your $12/hour “Executive Relations” college students call me – I’ve found them to be generally poorly informed ( readers know more than they do about AT&T) and they have little authority to do anything sensible. The $15/month 200MB plan is just a crappy anchor price that makes the $25 plan look like a better deal than it really is, given that the $30/”unlimited” plan goes away. Packet Sender es una aplicación gratuita que permite el envío de paquetes IP para comprobar el rendimiento o la seguridad de los equipos de una red. I may not use 2GB/month today, but the point of these devices (iPad 3g, iPhone 4G, etc.) is that we’ll be able to do more and your network either can’t handle it, or you’re just trying to squeeze more money out of your customers. I don’t think even Steve Jobs can spin 2GB for $25/month as a good thing for the consumer. Thanks for making the switch to a Sprint HTC Evo an even easier decision. What sort of email did Galante send to provoke this response?Īssuming he didn’t water it down when he passed it along, not a particularly offensive one at all: Channel 9 bangladesh bpl, Companion 5250 watt generator manual Empresa rutamar pinamar, Arabsat channels list 2013, Cps425sl, Civic eg h22, Youth lyrics. Galante got a response from AT&T alright, but it was probably not what he was expecting: After thanking him for his feedback, a member of AT&T’s “executive response team” phoned him and left a voice mail that thanked him for his feedback, but followed up by saying “”going forward, I need to warn you that if you continue to send emails to Randall Stephenson, a cease-and-desist letter may be sent to you.” Definition: Packet Sender is an open-source utility to allow sending and receiving UDP, TCP, and SSL. So he decided to try to get in touch with AT&T’s CEO Randall Stephenson, whose email address is not public, but is easily findable online if you Google, say, ‘at&t randall stephenson email address.’ Packet Sender Portable is a free and open-source software application designed to send and receive network packets over TCP, UDP and SSL connections. AT&T customer Giorgio Galante was dissatisfied with the new data plan AT&T announced yesterday, which eliminated unlimited data.
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